Customer support


Customer service is a top priority of Recess Games. All customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status.


Please fill out the form and someone will get back to you ASAP.

Our staff members, event leaders, and community members all have one thing in common: We love games, and we want to make gaming fun for everyone! Here are some of the faces you might see when you visit Recess to browse our store or attend an event!
Owners in our 24th year


Our mission is to provide a fun, safe, and friendly place for you to get your game on! We accomplish this by offering our customers an incredible variety of games and toys to explore right in store at our convenient North Olmsted location. In addition to our purchasable selection, we have a library of games for you to try out in our gaming area, so come in and bring a friend or two!


We also offer weekly gaming events  for many of the most popular games, inviting people of all ages to come and meet other like-minded players, play the games they know and love, or learn a new game to enjoy! From casual free play to tournament events, you’ll find it at Recess.



Address: 26636 Brookpark Rd Ext., North Olmsted, OH 44070

Reach us by phone at 440.779.7008
Email us at [email protected]

Monday – Thursday: 10am – 10pm
Friday: 10am – 11pm
Saturday: 10am – 8pm
Sunday: 11am – 6pm


1 Reward Points
1.1 My I use my reward points online?

Yes, yes you can.

Note: You will receive rewards points for shopping online just as you do when you shop in our retail store. It will take about 24-48 hours to see the points on your account.  

If you would like to utilize your points towards online purchases please create a ticket if you do not have an online account please contact customer support** asking to use your Recess Games points online. 

  1. Make sure your email is the same as the store account.
  2. A team member** will let you know which reward programs you're qualified for, based on your points.
  3. Pick a reward program, if there is more than one option.
  4. You will be given a discount code to enter in your cart.
  5. The rewards will be added on checkout.

Current Rewards Program 


** Maria

Contact us
* Required fields