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All sales and pre-orders are final after 24 hours.
Damaged Items During Shipping
Customer must put in a claim with shipping company.
Pre-orders with a Deposit
Certain games require a deposit for preorder; shipping and taxes (if applicable) to be charged separately in the final invoice.
Deposits are non-refundable.
Cancellations of pre-orders will incure a fee.
Any cancellation requiring a reimbursement via PayPal or credit card will incur a 5%-20% processing fee.
Recess Games does not cover shipping costs on returns.
Seasonal items, sale items, and discounted items are final sales.
All returns and cancellations require approval.
Customers must have have an account to create a return or cancel and order. If you place orders as guests, you will have to register with the same email address to convert the guest account into a customer account.
Customers can return on your website by: