Shipping & Returns

General terms & conditions

All sales are final. Publishers of the games we sell will replace any missing pieces or discrepancies in your game should you find any. Unopened merchandise in resealable new condition may be presented in-store and be exchanged for Recess Games store credit within 14 days of purchase.

 


 

Orders & Shipping 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

All tracking and order information will be sent via email. Please make sure you whitelist @recess.net or check your spam or junk folder to ensure easy correspondence.

Price is subject to change without notice and will be adjusted to Seller’s price in effect at the time of shipment.

The buyer assumes liability for all taxes which are or may become applicable to this transaction. Prices do not include any taxes unless so specified on the quotation or on the acknowledgment of order.

 

 

 

Recess Games ships via USPS Priority Mail and USPS First Class. If you have an issue please contact customer service and we will create a quote for you. Make sure you have an account with the correct shipping address and phone number.

  • Most products will qualify for USPS Priority Mail. These packages customers will pay shipping costs for the actual size of the shipping package and the shipping distance instead of its weight.
  • Anything under 12 ounces will qualify for USPS First Class Mail.
  • Aerosol paints need to be sent exclusively USPS or UPS ground. If you would like us to ship you aerosol paints please contact customer service and we will create a quote for you. Make sure you have an account with the correct shipping address and phone number.

UPS

UPS Shipping is available. 

If you are interested in utilizing UPS please contact customer service. We will create a quote for you. Make sure you have an account with the correct shipping address and phone number.

 


 

Pre-Order Shipping Policy


We will ship pre-order when it arrives after shipping has been paid.

It is best to purchase your pre-order without any combined products. The shipping mechanics will not allow unknown weights or dimensions of a product to be shipped. 

Once the product arrives you will receive a shipping invoice.  Once that is paid we ship it out as quickly as possible.

Shipment shall be a separate sale and, upon Buyer’s failure to give shipping instructions promptly or to pay for any shipment, Seller may cancel the order or suspend delivery at its option. 

Note: Pre-orders price subject to change. 

 

 


 

Arrival Expected Soon

This means the product is expected to arrive within two weeks. Your entire order will be shipped when the product arrives. This way you will save on shipping.

Please note that delivery is expected, however, things do happen. 

 


 

Return & Refund Policy

All returns require approval and a return merchandise authorization. Please customer support for approval before sending back merchandise.

Recess Games will accept returns on all unopened products within 2 weeks of delivery. Recess Games does not cover shipping costs on returns. Seasonal items, sale items, and discounted items are FINAL SALES. All refunds will be issued in the form of store credit.

If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. If you need help finding the contact information for the manufacturer, you may call or contact Recess Games and we will be happy to assist you.

 

 


 

Countries We Currently Ship

If do not see your country listed please email contact customer service to request shipping options to your country. 

NOTE: It is best to create an account with all your mailing information & phone number to calculate an  accurate shipping costs.