We’re not your typical Game store.

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Orders & Shipping 

Pre-Order Policy

If waiting is not your thing, please do not pre-order. 

All sales and pre-orders are final after 24 hours.

You are able to cancel your order for FREE within the first 24 hours of purchase.  Any cancellation after the 24 hours period will incur a 20% cancellation fee.

We do not ship until all items in your order are in stock. We highly suggest placing separate orders if you'd like to receive your in-stock items before your pre-ordered items. It is best to purchase your pre-order without any combined products.

All pre-orders price are subject to change.  

 


Shipments 

You are able to cancel your order for FREE within the first 24 hours of purchase.  Any cancellation after the 24 hours period will incur a 20% cancellation fee.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

All tracking and order information will be sent via email. Please make sure you whitelist @recess.net or check your spam or junk folder to ensure easy correspondence.

Price is subject to change without notice and will be adjusted to Seller’s price in effect at the time of shipment.

The buyer assumes liability for all taxes and custom fees which are or may become applicable to this transaction. Prices do not include any taxes unless so specified on the quotation or on the acknowledgment of order.

Recess Games ships via USPS Priority Mail and UPS. If you have an issue please contact customer service and we will create a quote for you. Make sure you have an account with the correct shipping address and phone number.

Aerosol paints are not shipped.

 


Return & Refund Policy

All sales are final. Publishers of the games we sell will replace any missing pieces or discrepancies in your game should you find any. Unopened merchandise in resealable new condition may be presented in-store and be exchanged for Recess Games store credit within 14 days of purchase.

All returns require approval and a return merchandise authorization. Please customer support for approval before sending back merchandise.

Recess Games will accept returns on all unopened products within 2 weeks of delivery. Recess Games does not cover shipping costs on returns. Seasonal items, sale items, and discounted items are FINAL SALES.

All refunds will be issued in the form of store credit.

If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. If you need help finding the contact information for the manufacturer, you may call or contact Recess Games and we will be happy to assist you.